Agents and automations work 24/7. The right people know immediately This is ongoing care in practice: the platform detects and notifies, an expert advises, IT fixes and management decides.
- detection, assessment, task, evidence
- every step in the activity history
- reports on the platform at any time
The cycle step by step
“Who is really watching our infrastructure?” The answer has four steps and clear roles.
- Report · agentAn agent reports an event
Agents installed in your infrastructure report device status continuously, around the clock.
- Analysis · automationThe platform rates severity
Automations match the vulnerability to the device and set a priority, without waiting for a person.
- Entry · notificationThe right person gets a task
The task goes to IT, the asset owner or the ISMS officer, depending on the event.
- Visibility · managementStatus and proof of completion
The closed task goes to the history and report. An expert advises when the decision calls for it.
Management events. The same automations track risk review deadlines, overdue tasks and unfinished training.
What “24/7” means. The platform monitors devices automatically around the clock, and the team works during business hours. A round-the-clock SOC team comes with Resilience 24/7, an add-on to Cyber Care.
One event from start to finish
An example on sample data: a critical patch on a server. Your company carries out the action, and our experts assess, support and document.
- Signal · agent
Critical patch missing on SRV-02
The agent reports the missing patch, and the platform gives the event a high priority.
- Assessment · manager and ISMS officer
We decide what to do and by when
The security manager and ISMS officer assess the risk and prepare a recommendation. Management decides when a risk has to be accepted.
- Action · your IT
IT applies the patch
Your organisation carries out the action. The security manager supports and watches the deadline.
- Evidence · ISMS Office
Evidence goes into the report
The ISMS Office closes the task: confirmation of the rollout is in the activity history and report.
Who does what
The platform detects and notifies, people assess and decide. You see everyone’s work in the activity history.
FortCyber team
- Security manager and ISMS officer
- ISMS Office and auditors
- analysts, lawyers and trainers
Platform
- agents and automations
- notifications to the right people
- action history and reports
Your organisation
- management: decisions
- IT security administrator and IT: fixes and rollouts
- ISMS officer and staff: tasks and training
The rhythm of cooperation
Ongoing care is more than reacting to events. We build audit readiness continuously.
Continuously
- tasks with an owner and a deadline
- reports generated on the platform at any time
On a regular cycle
- reviews and documentation updates
- organisational and technical audits 1–2 times a year in Cyber Care
Before an audit or inspection
- evidence collected in one place
- constant audit readiness
Cybersecurity Outsourcing
Cyber Care and ISMS Officer are separate services. Resilience 24/7 is an add-on to Cyber Care.
Security manager and ISMS Office, audits, testing and training.
An ISMS officer appointed by FortCyber, internal audits and management reviews.
24/7 SOC, incident handling and a law firm.
Let’s talk about ongoing care
At the meeting we’ll establish:
- what stays on your side and what we take over
- who gets notifications and when
- whether your risk calls for an ISMS officer or a SOC
The meeting is led by a FortCyber consultant with experience as a CISO and security officer.
Incident in progress? Call +48 699 587 010
We’ll get back to you within one working day.